Privacy Policy

Last Updated: 11/01/2026

At AlRaqiq, we value your trust as much as we value your style. We are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, and protect your data when you visit or shop with us.

By using our website, you agree to the terms outlined below.

1. Information We Collect

We collect information to ensure a smooth shopping experience and to get your order to your doorstep. This includes:

Personal Information: Name, shipping address, email address, and phone number. We collect this when you place an order, sign up for our newsletter, or contact customer support.
Payment Information: If you pay online, your credit/debit card details are processed securely by our payment gateway partners. AlRaqiq does not store your financial data.
Browsing Information: We may collect non-personal data such as your IP address, browser type, and device information to help us improve our website’s performance and design.

2. How We Use Your Information

We use your data strictly for the following purposes:

Order Processing: To process your payment, pack your order, and deliver it to you.
Customer Support: To respond to your inquiries, returns, or exchange requests.
Updates & Marketing: To send you order confirmations and tracking updates. If you have opted in, we may also send you emails about new drops, sales, or exclusive offers. (You can unsubscribe at any time).
Website Improvement: To analyze how visitors use our site so we can improve your shopping experience.

3. Data Protection

Your security is our priority. We implement a variety of security measures to maintain the safety of your personal information.

Our website uses SSL (Secure Socket Layer) technology to encrypt sensitive data during transmission.
Access to your personal data is restricted to authorized personnel who need it to process your order.

4. Sharing with Third Parties

We do not sell, trade, or transfer your personal information to outside parties for marketing purposes. We only share necessary data with trusted service providers who assist us in operating our business, such as:

Courier Services: To deliver your package (they need your name, address, and phone number).
Payment Gateways: To process secure transactions.
Email Services: To send you order updates.

These partners are obligated to keep your information confidential.

5. Cookies

Our website uses “cookies” (small files stored on your device) to enhance your experience. Cookies help us remember items in your cart, understand your preferences, and recognize you when you return to our site. You can choose to turn off cookies in your browser settings, but some features of the site may not function properly.

6. Your Rights

You have control over your information.

Unsubscribe: You can opt-out of our marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.
Access & Correction: You have the right to request access to the personal data we hold about you or ask for corrections if it is inaccurate.

7. Changes to This Policy

AlRaqiq reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

8. Contact Us

If you have any questions regarding this Privacy Policy or how we handle your data, please contact us at:

AlRaqiq Email: alraqiqclothing@gmail.com WhatsApp: +92 3188249638